I stumbled on a fantastic find the other day, and almost no one I knew was aware of it. Did you know you can make Amazon returns at Kohls? This is a completely unsponsored post, but it does have some affiliate links that earn me a commission if you purchase through them.
I love Amazon. I shop there all the time, thank you Amazon Prime. You can actually check out my favorite Amazon finds in my own Amazon storefront.
The downside? Sometimes things don’t work out. I’d buy so much more if I didn’t have to worry about returns. While most of what I buy has free returns, I still have to find a box, print the label, and drop it at a UPS store.
Horrors. Really, I end up procrastinating, and oops I missed the return deadline again.
I can’t be the only one. Check up on Amazon’s return policies here so you know what you can and can’t return – and when!
I recently purchased a pair of shoes for my husband that were too small. In my determination to stay on top of it, I initiated my return at Amazon.
Can I tell you how excited I was to see the option to make my Amazon returns at Kohls instead of the UPS store?
It sounds silly, because I still have to drive to the store and drop it off, but I’m far more likely to visit a Kohls store than I am the UPS store.
It gets better though. I don’t have to find a box. Kohls will pack and ship my return for me.
Instead, Amazon sends me an email with a QR code that I take with my item to Kohls. They scan the code, take the item, and give me a coupon to shop at Kohls. Everyone wins!
And yes, it really is that simple.
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How Amazon Returns at Kohls Works
How long do I have to do my return?
The return policy for Amazon is the same, regardless of how you process your return. Make sure you start your return within their prescribed period, which will show next to every order within your account, and that you drop off the return at Kohls by the date shown at the bottom of your confirmation.
How much does it cost?
Here’s the brilliant part. It costs you nothing. No cost to purchase a box, no cost to print a label, no cost to drop the item at Kohls. For items that don’t include free returns, Amazon still adjusts your return amount to account for the return shipping, but there are no fees or costs associated with making Amazon returns at Kohls.
How do I let Amazon know I want to do my return at Kohls?
When you go through the online return process on Amazon, you always have options for how to return the item. At the very top, you’ll see two options to return at Kohls before the options to drop with USPS, UPS, or arrange pickup.
Simply select the Kohls return option that makes the most sense for you and follow the prompts!
What do I need to bring to Kohls for my return?
Just your smart phone with the email that has the QR code and any items that you plan to return. There is the option to print a return label, as well.
If you have your box and want to print the label like you traditionally do for an Amazon return, choose the second option. You need to prep your package for shipping.
Me? Call me lazy, but I’ll take that first option where I don’t need to print or pack anything.
How quickly do you get your return?
Amazon issued the return within just a few hours of my return at Kohls. I love that I received an email from Amazon confirming they received the processing data from Kohls and had issued my refund.
What perks do I get for doing my Amazon returns at Kohls?
While not every Kohls location has it, I get special upfront parking when I’m doing Amazon returns. There are days my Kohls gets busy, and I appreciate the premium parking.
Even better, the confirmation receipt Kohls prints includes a 25% off coupon for Kohls. Did I spend more at Kohls than the cost of the item I returned? Ohhhh yes. Three guesses what Kohls gets from this arrangement!
Where do I go to do my Amazon returns at Kohls?
Amazon returns happen in the same area as regular Kohls returns. My location has a special line just for Amazon returns, which goes faster. Your store should have signage to point you in the right direction, too.
How does the 25% off Kohls coupon work?
The coupon on your return confirmation is a one time use coupon for 25% off at Kohls. The coupon has the same restrictions as most coupons at Kohls – no Nike, no gift cards, etc.
Your coupon works for 7 days after your return and shows the expiration date on it. You can use it at any Kohls location, but not online.
Once you make your purchase, the cashier tears the confirmation to keep the coupon portion while you retain the return information.
Can I do my Amazon returns at Kohls?
For two years, this is a pilot program right now with Chicago and Los Angeles as the test markets. In late summer 2019, they rolled this out to all Kohls locations due to the success of this program.
When I spoke to the associate at my Kohls, she told me 500 package returns was a slow day there. Wow!
Needless to say, that means everyone can return Amazon purchases at Kohls now. It’s no longer limited to just a couple geographies – and clearly a lot of people do it!
What other questions do you have about Amazon returns at Kohls?
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