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This post sharing what to do if you get an Instant Pot C6 error is based on my experience because I had no idea what to do. Let me know your thoughts on it, and click on the affiliate links I share which gives me a small percentage from any purchase.

Instant Pot v3

I love my Instant Pot. I use it all the time, from pulled pork to Spanish rice to chicken curry and more, this pressure cooker is a lifesaver.

You can imagine my horror when I turned it on to make chicken stock only to hear a nasty beep beep beep and see flashing lights. The screen simply showed C6.

Instant Pot C6 Error what to do

I tried pressing buttons. I tried unplugging it and turning it on after letting it sit for a couple minutes. Really I tried everything, but in Instant Pot was clearly broken.

I searched my product manual, but it doesn’t define the C6 Instant Pot error. I had no idea what to do, and I don’t want you in that spot.

What is the Instant Pot C6 error?

This means you have a faulty pressure sensor. Your Instant Pot can’t recover. This is a fatal error, but stop your tears. You may be ok. First, don’t throw away your Instant Pot. Yet. This is a manufacturer’s defect, not something you did.

What do I do now?

Instant Pot has a support center. Submit an Instant Pot support ticket with details about your C6 error message.

You will need:

  • The product model number from the silver label
  • A photo of your receipt (bonus if you buy from Amazon – you can look up your receipts under your account!)
  • A photo of the label from the back of your Instant Pot

Fill out the form completely. I received a response the next day!

Once you get the response, be prepared with two more photos. You can’t share them in your initial submission, but know you will need to take a photo of the serial number – a white sticker on the bottom of your pressure cooker – and the silver sticker on the back of your Instant Pot, peeled off and cut in half.

Instant Pot serial number

Instant Pot silver sticker cut in half

The next day, I received confirmation that a new Instant Pot was on its way to me, including the tracking number. They shipped it FedEx (from Canada), and I received it less than a week later. From start to finish, I had a new Instant Pot in under two weeks!

What will I get?

This depends on what version of the Instant Pot you currently own. The standard is to replace the cooker base, so make sure you hold onto your top, insert, and other accessories. That said, there are exceptions.

I had a V2, but the current Instant Pot is a V3. You can check your model on the silver sticker on the back. Because Instant Pot no longer makes the V2, they sent me a full new Instant Pot, just like I had purchased a new one because the cooker base changed and wouldn’t fit my other components.

What if I don’t have my receipt?

This is where you may be stuck. Instant Pot confirmed when I asked that they generally need a receipt for warranty claims. If you received it as a gift, make sure you get or have a gift receipt. This is a good reminder to never throw away receipts for electronics, or – better yet – make sure you have a good way to save them.

When I purchase on Amazon, I can go back to find my receipt from pretty much any purchase I’ve ever made. For other stores, I use a receipt scanner so I can easily find them if needed.

That said, if you don’t have a receipt, you may be in the market for a new Instant Pot unfortunately.

What if this happens again?

Ideally, it won’t, but the world never works on ideals, does it?

First, make sure you take proper care of your Instant Pot to minimize the likelihood that anything happens to it. If you’re like me and use it near daily, accept that you’re more likely to wear out components than those who use it rarely.

Good news? If it does happen again, just reopen your existing ticket that has all your information saved. Instant Pot is here for you.

What to do Instant Pot C6 Error

If you found this article because you have an Instant Pot C6 error, I’m so sorry. I hope this information helps you, as I couldn’t find any information and was lucky to stumble my way to a successful resolution. Once you get your Instant Pot back up and running, come on back to check out some of my favorite Instant Pot recipes:

Did you have a successful resolution to your Instant Pot C6 error?

Instant pot c6 error - what to do and how to recover your pressure cooker. How to get it fixed under a warranty claim

I am a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

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    Comments

  • Jackie OBrien


    Thank you so much for your step by step instructions. I followed them to the letter and I have already received an email from the company telling me they are working on the case. I too have the version 2 however will hold on to everything until the determination is made as to what it is they’re going to do with my unit. So sad as I love my instapot. Thanks again for your guidance couldn’t have done it without you. Jackie O

    • Michelle


      I’m so glad that helped you. I was in a panic when I got that error and didn’t find clean instructions or info anywhere. Glad you have them working on it, and knock on wood you get your new IP soon!

      • EDWARD SIANGCO


        Thanks for your help. I just got the c6 msg on my instant pot and I’m so bummed. I love my instant pot and use it a lot. Mahalo, from Maui!!

        • Michelle


          Fingers crossed you’re able to get this resolved quickly and easily. That message is always a scary one! I use mine all the time, too – and when I got it…. panic!

  • El


    Thank you for the detailed information! I have the same error on my recently purchased V2. Hopefully I will receive swift attention and a good outcome as you did!

    • Michelle


      I have my fingers crossed you do. That broke my heart when I saw mine the first time. I’m glad I was able to help!

    • Michelle


      Oh no! Fingers crossed you have a quick resolution and a working Instant Pot soon!

  • Eujeana Chism


    THANK YOU!!!! I got that dreaded C6 Error on a Sunday afternoon recently and went into frazzled mode! Had to rethink how to complete my meal. Then I googled for help and found your well laid out helpful instructions and followed them. They sent me a brand new V3 Instant Pot and I am now up and running again. Thank you for posting. I too will be writing a bit of my experience but no need to rewrite the instructions I will simply link back to your post. Please let me know that is ok with you. 🙂 Great Job! Thanks Again!

    • Michelle


      These are the stories that make my day – NOT that I’m happy you had an issue, of course, but happy that I was able to help. So glad you have yours up and running again – I just put the turkey stock I made with mine into jars, so I get how needed it is! And yes, you are welcome to link back to my post with the info on what to do 🙂 Thanks!

  • Jan


    I have been dealing with the company for a couple of days. Not great communication from a clearly over worked and understaffed company. I was advised my replacement would take 2 to 3 weeks. Not happy about that part

    • Michelle


      I have a feeling you had the “worst” time for any issues to come up with the holidays meaning tons of people have new pots with questions and they have more staff than normal on vacation. They had told me it would take 2 weeks to get a replacement – mostly because it’s a Canadian company shipping from Canada where it takes longer due to customs, etc – but mine came much quicker than they had promised. I hope the same happens for you!

  • Rob


    I love my Instant Pot. Unfortunately, it began showing the infamous C6 error a couple of weeks ago. Even more unfortunate is the fact that my instant pot is two years old. The Instant Pot technician explained that because the one year warranty period had passed, they could not help me.

    But that’s ok–as an electrical engineer, I feel fairly confident about taking it apart and replacing either the thermocouple or thermistor (depending on what I find) with something comparable.

    It may be a little while before I get a chance to do this, but I’ll keep you posted. In the meantime, everything I did in the Instant Pot will have to be done on the stove–oh no! 🙁

    • Michelle


      That’s really good to know. I had actually asked that question of the Instant Pot customer service rep who helped me, and they would stand behind it if it broke again whether in six months or two years. I wonder if they’ve changed things! I’m glad you have the expertise to work on it, and definitely let me know how it turns out!

  • Steve


    Could you please provide details on your receipt scanner? Thanks!!

  • Felicia


    Thank you so much! I just received this error in the middle of meal prepping and there was NOTHING on YouTube regarding how to fix it. I’m so thankful that your blog popped up in Google. I’ve created a ticket for my V2 model that’s not quite two years old yet. Your step by step instructions really allowed me to address this issue right away and then shift gears to focus on other means to finish meal prepping for our busy family. I could not leave your page without you knowing how much I appreciate you sharing your experience and for your links and information.

    Thanks again!

    • Michelle


      I’m so glad to hear I was able to help. I had the same issue when this happened to me – there was no good direction on what to do next. Fingers crossed you have resolution soon!

  • Karen


    I just got this error on mine! ? do you know how old your instant pot was when you opened the claim? Mine is definitely at least 2 years old.

    • Michelle


      Mine was a little over a year old when it happened. If yours in in this spot, the only thing I can suggest is reaching out to them to open a ticket and cross your fingers! Good luck!

    • Regina


      I just received this dreaded error and followed your instructions right away. My IP is 1 year and 7 or 8 months old. We shall see what they say!

      • Michelle


        Fingers crossed and ugh I’m so sorry you’re going through this! I’m glad this at least helped you know what steps to follow.

    • Lynn


      I just submitted a ticket. I’ve only had mine a little over a month!

      • Michelle


        Oh no! Here’s hoping you get a new pot in hand quickly.

  • Fnu


    Hi! I had that dreaded error and I followed ur instructions and luckily heard back from instant pot support team, they said they will send a new base for the instant pot and asked me to keep the lid and the inner pot… I wonder what they meant. Did they send you a wholeness new set or some part that u had to fix?? Mine was the lux version.

    • Michelle


      I’m so glad you heard back so quickly and are getting a replacement. Because they came out with a new version that didn’t fit my old inner pot and lid, they sent me an entire new pot. Had mine already been the new version, they would just have sent the base (the outside part you plug in), and my stainless pot and lid would have fit perfectly. It sounds like you’re in the latter boat!

  • Carl


    Thank you Michelle, my replacement is on the way. Followed your steps Once I figured how to use their website it went smooth. I found that chatting with them made it much easier, they seem to answer that sooner. So far to weeks total.

    Thank you

    • Michelle


      I’m so glad the process went smoothly for you. It’s definitely comforting that they respond so quickly and so well!

  • Wash


    Thanks for your detailed post! Did they require you to send your IP back? If so, who flipped the bill? Just got the dreaded error as well.

    • Michelle


      I did not have to send my IP back. I provided the info the requested – including the stickers removed and cut in half that I assume ensures I can’t return/sell/do this again, and that was all they needed me to send them. Here’s hoping you get a new one quickly.

      • Wash


        Thank you for your work! I submitted my claim, along with receipt and serial #. They did not ask for a picture of the sticker removed, or cut in half. Just processed my claim, sent me a Lux-60 v3 to replace the v2.

        • Michelle


          Fantastic! I’m so glad you were able to get yours repaired and replaced. They may have updated the procedure since I had to get mine replaced – great that it’s even easier!

  • Lynn


    This was so helpful to find when I received the C6L error on my Instant Pot! I just completed a ticket so I hope they will respond soon. I’m so glad you posted this!

    • Michelle


      I’m glad I can help someone else. I was so devastated when I got that error and panicked when I couldn’t find a solid do X then Y then Z. Fingers crossed for you!

  • Annie


    I got the dreaded C6 error when my husband accidentally started cooking without the inner pot. I was devastated because it had been a gift so I had no receipt. My MIL looked and didn’t save the receipt. After a few weeks I decided to try and open a ticket without it. I plugged it in to make sure I put the correct error code on the ticket and my instapot WORKED!!!! It has worked great for the past month!!!

    • Michelle


      Oh no! I can’t even imagine how that would feel. I’m so glad to hear that your IP is working again. Yay to magic fixes and implements that fix themselves!

  • Marilynn


    Thank you so much for all the info. I was so upset put chicken and all other ingredients in pot and everything started blinking with the C6 code. I am what you call a Instant pot finnatic. I use it daily sometimes numerous times. I try to make mostly everything in it. I do have a Power Pressure XL but this does not compare to an Instant Pot. It is old and my first cooker. It happened yesterday and I am already missing it so much. After finding that other people went through this it helps. I hope to hear something soon. I have opened a ticket with instant pot and sent all necessary information to them. Thanks again. Wish me luck mine is 1 year and 8 months old.

    • Michelle


      Oh fingers crossed that it works out smoothly for you. It was such a frustration for me when I was all ready to cook and then… not. I hope this helps!

  • Valerie


    Get a Square Trade warranty!!!!! Our Instant Pot DUO80 showed the C6H error after 17 months. After that terrible feeling of having to spend more money to replace one more thing, my husband remembered that he had bought a Square Trade warranty with it, which only cost about $10 for 4 years!! After dealing with them online, we have an Amazon gift card on the way (or we could have chosen a check) which will more than cover a new Instant Pot type appliance! I don’t understand why this seems to be a rather common complaint with Instant Pot, and they apparently do not sell repair parts. Which is crazy since it looks like an Instant is put together in such a way that it would be relatively easy to repair. I guess this generation has been dumbed down so much, and become litigation crazy that IP is afraid to offer repair parts.

    • Michelle


      Yeah, I can’t see the counsel at Instant Pot signing off on letting people repair their own pressure cookers! I’m glad to hear that your Square Trade worked out for you. I know I’ve heard mixed reviews from people over time with them.

  • Patti


    Here’s hoping, I get c 1 error often. I came across your blog and referenced it to IP, telling them how wonderful their great customer service and product support is. Said I was very hopeful I would have the same outcome as I’m seeing on your blog and comments from others with c 6 errors. I can barely use mine without the lights flashing. I thought my eggs were boiled, I had to take them out of IP and put them on the stove and had no idea how far along they were when unplugging my pot. So I cracked one a bit, thinking it was finished cooking, and what a surprise, it was raw! So I made tapioca, managed to get the IP to function after another c 1 lights flashing episode. The pot really isn’t much use. It’s the weekend, so hope to hear more on my ticket Monday. We’ll see! Thanks for listening.

    • Michelle


      Yikes – I’m glad that this post has helped you find a way to contact them and what you mean. That would drive me nuts to not be able to use mine!

  • Patti


    Hi Michelle,
    Such good news! Just heard from IP they are shipping a new base. V3, should fit V2. After reading your post, I re emailed IP and sent the picture they requested. Prior to reading your post, I had been bummed that my warranty period was up by two months and that I was responsible for shipping to Canada as well. I told them I’d lost the sales receipt, but would a copy of my canceled check work? I’d have to pay $5 to the bank to get it, but after reading your blog, it would be worth it if they’d ship what I needed. You gave me knowledge and faith to re email them. Apparently they took my word for the check/receipt part and are shipping a new base! Wow! Guessing they knew also that I’d registered it right after purchase. I told them I’d post on your blog about their great company. Very impressed with them. Thank you so much! This is a C 1 error, not a C 6, just in case someone else out there is looking.

    • Michelle


      That’s fantastic! I’m so glad to hear that this is working out for you. I know how frustrating it is when you have a problem with your Instant Pot!

  • Richard


    I had a C6H error code on my IP DUO-60 V3, which is a faulty high pressure sensor. I removed the pressure sensor and inspected it. The problem was one of the contact points was pitted, causing the unit to fail. Pitting is a deterioration process that happens to contactors when they’ve been exposed over a period of time to excessive voltage and heat. The pitting eventually creates a surface where adequate contact and transfer of electricity is unobtainable, rendering them ineffective and in need of replacement. I ordered a new part on eBay for about $15.00. Problem solved.

    • Michelle


      If you can figure out how to fix that on your own, that’s fantastic! I don’t know that I’d trust myself – or my pressure cooker – after trying to do that, but kudos to you! That’s great 🙂

  • Cindy


    Came home from church last Sunday to find the C6 code. I had it on slow cooker mode for a chicken stew. The food seemed cooked through, but I gave it more heat on the stove top to be sure. Found your website first thing, followed your directions, and although the unit is 3 years old, they are replacing it. I am delighted! Thank you so much for helping all of us!

    • Michelle


      Good! I’m so glad you’re able to get the replacement for this. So glad this was helpful for you!

  • cindy


    I came home from church last Sunday and found the dreaded C6 code. I had been using it on slow cooker setting for a stew. It seemed to be done, but I added heat stove top to be sure. Found your website first thing and followed your instructions. I will be receiving a new InstantPot, even though mine is three years old! I am delighted. Thank you so much for helping all of us.

    • Michelle


      Oh I’m so glad I was able to help and you have a new one coming. That had to be such a nightmare when you came home.

  • Michel


    I had a C6H on my Duo80 two years old I followed your instruction, emailed Instant Pot they replied quickly and are now shipping a new base to replace it even-tough the warranty is passed.
    Thanks for all the info

    • Michelle


      I’m so glad I was able to help – and yay for being able to get a new one even though the warranty was up!

  • Macy


    I literally just opened my pot today. It was a goft, and I was SO excited to use it!! I read the manual, familiarized myself with the features and started in on a recipe.
    The recipe “completed”, I let it release naturally.. opened it. And everything was sadly undercooked. I didn’t know what was wrong. So I transferred everything to another pot on the stove top, washed the insert out and attempted to use the sauté feature. It just defaulted to off rather than heating up. I unplugged it and plugged it back in only to get the C6 error.

    I’m devastated. I don’t know if the gifter still has the receipt.

    • Michelle


      It’s definitely worth reaching out and asking. I have my fingers crossed for you. How frustrating!

  • Weronika


    Thank you so much. I had problem with my IP sauteing and cooking vegetable stock and sure enough, the dreaded C6 and disco of colors appeared just a moment ago. I have my IP since 2014 (first version) and I’m afraid I won’t get a replacement but fingers crossed…

    • Michelle


      Oh no! I’m so sorry to hear, but I have my fingers crossed that you’re able to get a replacement. It’s so frustrated when this pops up.

  • Virginia


    Keeping my fingers crossed. My 8 qt Instapot displayed the dreaded C6 on Jan. 5th. It was purchased from Amazon in October, so I’m really disappointed that this happened so soon. I got an email confirming that they had received my message and gave me a worktag number, but nothing else. I love my Instapot and wouldn’t want to make soups without it now. I sure hope that I don’t have to wait too long for a replacement. Thanks so much for your valuable advice and help.

    • Michelle


      Oh I have my fingers crossed, too. My resolution came fairly quickly, so I have to hope that you get your replacement quickly, as well – enjoy your cooking with it!

  • Amanda


    I’ve got my IP in December 2018 and have used it maybe 30 times? I got the C6H error the other day whole trying to make rice. How old was you IP when this happened?

    • Michelle


      Mine was probably 18 months old when it happened? My guess is that *how* you use it etc plays a role in it, too. And I’ve had my “new” IP for another two or so years and it’s been absolutely fine!

  • Anitta Thompson


    Is there a recall on the Instant pot? I just purchased one for Chriastmas and havent used it yet.

    • Michelle


      Nope! No recall – you’re set to use yours.

  • Jean


    My instant pot has a C6 code. It was used about 20 times. My husband did not keep the receipt so instant pot will not do anything for me. If it’s a factory error I think they should!

    • Michelle


      Ugh I’m so sorry that you aren’t able to get your Instant Pot replaced. That’s rough – any chance if you haven’t used it that long it was purchased semi recently and your husband can go to the retailer and get a new receipt printed? I’ve been able to do that at Target and Costco in the past when I needed a receipt for reimbursement!

  • Carol


    I got the dreaded C6 last Friday while making dinner. Googled and found your info immediately, so after dinner I filed a ticket. I heard back on Monday asking for the other pictures, and on Tuesday they said they would be sending me a new base – but it is currently on back order. My instant pot is 2 1/2 years old, so I was very happy to find out that I’m getting a new base.

    • Michelle


      Oh I’m so glad to hear that you were able to get a new base. It’s frustrating for you that it’s on back order, I’m sure – but I’m glad you got everything set and in process at least!

  • Les Nadon


    I removed the bottom, whacked all the sensors/circuitry with a spoon, put the bottom back on, plugged it in, and it was fine!

    • Michelle


      Somehow…I don’t feel like this is the company approved fixing methodology, and I wouldn’t recommend it, but I’m glad it worked for you at least.

  • Dollie Dillo


    I took apart the steam release, wiped it out, and put it back together. The code disappeared and it is fine now. We will see how long it lasts but worth a try I thought.

    • Michelle


      I’m so glad you found a solution to that. I don’t know that I’d have the confidence in myself to try that, but I hope it works – and stays working! – for you 🙂

      • Zeresh Hernandez


        Hi, I also got that C6h error. I was ready to throw in the towel and buy another until I came across your blog. I followed the instructions to open a ticket and send needed pics. They contacted me same day. They asked if i had spilled anything in unit and told me to open base and wipe it out and wait 72 hrs for it to dry and try again. This however was not what happened in my case. They asked for 2 more pics. One of the inside heating element and another of the c6 error along with a confirmation of my name address and phone. So I’m currently awaiting a response. We’ll see. I wanted to let you know because it seems they are asking for some different information. Not sure if it will help someone else or not. I’m hoping I receive a new base at least but if not at least I gave it a shot. Thanks for your information.

        • Michelle


          Interesting that they asked you some different questions. I have a feeling they’ve discovered that some people are forgetting to put in the liners (YIKES!) – If you didn’t do this, I’m betting that your heating element won’t show scorching from that so fingers crossed you’ll get the new base. Keep me updated, and good luck!

  • Pallavi


    Thank you dear.. I followed your suggested method… I received a call and they said they would replace me with new instant pot… Mine was over an year old.. I was little worried bout weather they will replace it or not..i am relieved now

    • Michelle


      That’s great – I’m so glad they were able to get you a new pot and that this article helped you!

  • Craig Lee Rainey


    I bought a Imstant Pot Max about 2 months ago and it was working fine until I got a “Nopr” error. Like you I emailed them and opened a support ticket. After sending pictures and video they sent me a new base within a week and I’m back up and running again. Very good support. They told me to throw away the original base but save all the accessories.
    Good article. Thanks for sharing.
    Craig

    • Michelle


      I’m so glad to hear that you were able to get this fixed and a new base! They told me the same thing – it means I now have a perfect savory lid and sweets lid, so I don’t have to stress on that 🙂

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